{"id":104038,"date":"2024-07-03T10:09:58","date_gmt":"2024-07-03T00:09:58","guid":{"rendered":"https:\/\/timesnewsgroup.com.au\/ballarat\/?p=104038"},"modified":"2024-07-03T10:09:58","modified_gmt":"2024-07-03T00:09:58","slug":"service-line-caught-in-cyber-security-incident","status":"publish","type":"post","link":"https:\/\/timesnewsgroup.com.au\/ballarat\/news\/service-line-caught-in-cyber-security-incident\/","title":{"rendered":"Service line caught in cyber security incident"},"content":{"rendered":"

ORACLECMS, a third-party platform the City of Ballarat uses to manage after-hours customer service calls, has been caught in a cyber security incident.<\/p>\n

City of Ballarat acting CEO Matt Wilson said residents’ confidentiality and privacy is critically important to the municipality, and wanted to reassure customers that the City’s databases haven’t been hacked, only the OracleCMS system.<\/p>\n

Data involved in the breach includes some names, addresses, and phone numbers collected between April 2015 and December 2017. There are 52 local residents City officers expect may be impacted and these people will be contacted directly.<\/p>\n

\u201cThe City of Ballarat apologises unreservedly to everyone affected by this incident,\u201d Mr Wilson said.<\/p>\n

\u201cWe are in the process of contacting every resident impacted and are offering no-cost access to the services of national identity and cyber support service IDCARE.\u201d<\/p>\n

OracleCMS are working to boost their cyber security and prevent any further hacks. The incident is being investigated by authorities.<\/p>\n

Contact City of Ballarat Customer Service with any questions on 5320 5500<\/a>. Read OracleCMS\u2019 statement at oraclecms.com\/news<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

ORACLECMS, a third-party platform the City of Ballarat uses to manage after-hours customer service calls, has been caught in a cyber security incident. City of Ballarat acting CEO Matt Wilson said residents’ confidentiality and privacy is critically important to the municipality, and wanted to reassure customers that the City’s databases haven’t been hacked, only the […]<\/p>\n

Read More…<\/a><\/p>\n","protected":false},"author":139,"featured_media":104039,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[7],"tags":[],"post_folder":[],"class_list":["post-104038","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"acf":[],"yoast_head":"\nService line caught in cyber security incident - Ballarat Times<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/timesnewsgroup.com.au\/ballarat\/news\/service-line-caught-in-cyber-security-incident\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Service line caught in cyber security incident - Ballarat Times\" \/>\n<meta property=\"og:description\" content=\"ORACLECMS, a third-party platform the City of Ballarat uses to manage after-hours customer service calls, has been caught in a cyber security incident. City of Ballarat acting CEO Matt Wilson said residents’ confidentiality and privacy is critically important to the municipality, and wanted to reassure customers that the City’s databases haven’t been hacked, only the [...]Read More...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/timesnewsgroup.com.au\/ballarat\/news\/service-line-caught-in-cyber-security-incident\/\" \/>\n<meta property=\"og:site_name\" content=\"Ballarat Times\" \/>\n<meta property=\"article:published_time\" content=\"2024-07-03T00:09:58+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/static.timesnewsgroup.com.au\/prod\/uploads\/sites\/9\/2024\/07\/Ballarat-Data-Breach.jpg?_t=1719965399\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Edwina Williams\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Edwina Williams\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/timesnewsgroup.com.au\\\/ballarat\\\/news\\\/service-line-caught-in-cyber-security-incident\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/timesnewsgroup.com.au\\\/ballarat\\\/news\\\/service-line-caught-in-cyber-security-incident\\\/\"},\"author\":{\"name\":\"Edwina Williams\",\"@id\":\"https:\\\/\\\/timesnewsgroup.com.au\\\/ballarat\\\/#\\\/schema\\\/person\\\/1679afe19d0c5817f387b660e66f07e9\"},\"headline\":\"Service line caught in cyber security incident\",\"datePublished\":\"2024-07-03T00:09:58+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/timesnewsgroup.com.au\\\/ballarat\\\/news\\\/service-line-caught-in-cyber-security-incident\\\/\"},\"wordCount\":178,\"publisher\":{\"@id\":\"https:\\\/\\\/timesnewsgroup.com.au\\\/ballarat\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/timesnewsgroup.com.au\\\/ballarat\\\/news\\\/service-line-caught-in-cyber-security-incident\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/static.timesnewsgroup.com.au\\\/prod\\\/uploads\\\/sites\\\/9\\\/2024\\\/07\\\/Ballarat-Data-Breach.jpg\",\"articleSection\":[\"News\"],\"inLanguage\":\"en-AU\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/timesnewsgroup.com.au\\\/ballarat\\\/news\\\/service-line-caught-in-cyber-security-incident\\\/\",\"url\":\"https:\\\/\\\/timesnewsgroup.com.au\\\/ballarat\\\/news\\\/service-line-caught-in-cyber-security-incident\\\/\",\"name\":\"Service line caught in cyber security incident - Ballarat Times\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/timesnewsgroup.com.au\\\/ballarat\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/timesnewsgroup.com.au\\\/ballarat\\\/news\\\/service-line-caught-in-cyber-security-incident\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/timesnewsgroup.com.au\\\/ballarat\\\/news\\\/service-line-caught-in-cyber-security-incident\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/static.timesnewsgroup.com.au\\\/prod\\\/uploads\\\/sites\\\/9\\\/2024\\\/07\\\/Ballarat-Data-Breach.jpg\",\"datePublished\":\"2024-07-03T00:09:58+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/timesnewsgroup.com.au\\\/ballarat\\\/news\\\/service-line-caught-in-cyber-security-incident\\\/#breadcrumb\"},\"inLanguage\":\"en-AU\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/timesnewsgroup.com.au\\\/ballarat\\\/news\\\/service-line-caught-in-cyber-security-incident\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-AU\",\"@id\":\"https:\\\/\\\/timesnewsgroup.com.au\\\/ballarat\\\/news\\\/service-line-caught-in-cyber-security-incident\\\/#primaryimage\",\"url\":\"https:\\\/\\\/static.timesnewsgroup.com.au\\\/prod\\\/uploads\\\/sites\\\/9\\\/2024\\\/07\\\/Ballarat-Data-Breach.jpg\",\"contentUrl\":\"https:\\\/\\\/static.timesnewsgroup.com.au\\\/prod\\\/uploads\\\/sites\\\/9\\\/2024\\\/07\\\/Ballarat-Data-Breach.jpg\",\"width\":1200,\"height\":630,\"caption\":\"Hack: OracleCMS has been caught in a cyber security breach. 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