IF you have a positive holiday experience, do you make the effort to leave a good review?<\/p>\n
It seems that many families who\u2019ve stayed at Golden Point\u2019s Sovereign Park Motor Inn certainly have.<\/p>\n
The accommodation venue has been ranked third on the Top 25 Hotels for Families in the South Pacific list, as part of the Tripadvisor Travellers\u2019 Choice Best of the Best awards 2022.<\/p>\n
Sovereign Park\u2019s owner-operator Tim Canny said his team is proud and humbled to be recognised alongside \u201cimpressive and incredible\u201d family resorts throughout Australia, New Zealand, and Fiji.<\/p>\n
\u201cThis is a testament to our unwavering commitment to guest satisfaction and a positive guest experience. We appreciate all the guests that have left comments on Tripadvisor,\u201d he said.<\/p>\n
\u201cThese are reviews that we have no control over, they are read more now than ever, and they\u2019re critical to an accommodation business.<\/p>\n
\u201cIt\u2019s great for our staff to get this feedback, and it\u2019s a great benchmarking tool. It gives us an indication of whether we\u2019re on the right track, whether our family customers are enjoying their stays with us, and we listen to it.\u201d<\/p>\n
Mr Canny said his team is committed to providing good customer service and well-presented facilities, and these are the things that are often mentioned in guests\u2019 feedback.<\/p>\n
\u201cOur building is nearly 40 years\u2019 old, but we\u2019ve managed to keep it updated and clean, and this focus has really helped us get good reviews.<\/p>\n
\u201cWe\u2019ve got a strong guest experience focus, wanting to meet and exceed their expectations when they come to stay with us, whether that\u2019s through service, facilities like our recreation centre, outstanding indoor heated swimming pool, or our menu at the Red Lion, which has great kids\u2019 meals,\u201d he said.<\/p>\n
\u201cThere are lots of little things that make us a really family-friendly destination.\u201d<\/p>\n
Mr Canny said another of the Main Road property\u2019s major drawcards is its proximity to Sovereign Hill.<\/p>\n","protected":false},"excerpt":{"rendered":"
IF you have a positive holiday experience, do you make the effort to leave a good review? It seems that many families who\u2019ve stayed at Golden Point\u2019s Sovereign Park Motor Inn certainly have. The accommodation venue has been ranked third on the Top 25 Hotels for Families in the South Pacific list, as part of […]<\/p>\n