Push for 111 crisis number to simplify mental health support

A CAMPAIGN to launch 111 as Australia’s single mental health crisis number is gaining traction, with advocates calling for an end to the confusion caused by dozens of separate helplines.

Supporters say the three-digit number would make it faster and easier for people in crisis to get help — connecting callers immediately with a trained mental health professional, who would stay on the line and link them to the right service.

Unlike 000, which handles emergencies such as fires and crime, 111 would give people facing suicide, trauma, abuse or addiction an easy way to reach help without needing to search for the right number.

The plan would link existing services such as Lifeline, Beyond Blue, Kids Helpline and more than a dozen specialist helplines through one entry point.

A similar approach has already been adopted in England, where people in a mental health crisis can now call the NHS’s 111 helpline to get direct support from trained staff.

Beyond Blue chief executive officer Georgie Harman has previously said the present system is crowded and hard to navigate, and that making it easier for people to find help is critical.

More than 4,300 people have already signed an online petition backing the proposal, with many sharing their own experiences and support.

“As an emergency department nurse I see real value in introducing 111 as a concurrent emergency resource for mental health emergencies,” Monique wrote.

Patricia, a long-time welfare community volunteer, said mental health needs urgent attention.

“Mental health is at the root of violence, homelessness and road rage. It affects us now and for generations to come,” she said.

Advocates say 111 would also ease pressure on 000 and give government real-time data to better fund services.

Campaigners hope to launch the push for 111 on November 1 and are urging Australians to sign the petition and share the message.

For more information or to add your signature, head to chng.it/ZGHm5VFhkz

If you or someone you know needs mental health support, phone Lifeline on 13 11 14, Beyond Blue on 1300 224 636 Kids Helpline on 1800 551 800 or 1800 RESPECT (Domestic Violence) on 1800 737 732.