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Supatramp jumping for joy after win at Geelong Business Excellence Awards

August 1, 2018 BY

Supatramp's Troy McLean (team leader), Timothy Berris (financial controller), Courtney O'Neil (customer service manager), Mark Fountain (general manager) and Hannah Charnock (marketing manager).

GEELONG’S largest indoor family entertainment centre, Supatramp, is jumping for joy after their big win at last week’s
Geelong Business Excellence Awards – walking away with not only the Tourism and Hospitality Award, but also the 2018 Business of the Year.

The Grovedale activity centre was a $4.3 million private investment by locals Neville Wright and former AFL football star David Schwarz. Opening its doors in 2015, Supatramp was the first centre nationally to introduce a variety of activities into one complex – rather than focusing on one main product offering.

After two successful years in business, in 2017 Supatramp opened a second corporate store in Wodonga, with a third store set to open in Hobart later this year. In addition to three corporate stores, Supatramp has also started franchising and has recently signed its first franchise store.

“The most exciting aspect of franchising our company, is building our brand on a regional and national basis and providing our customers with our award-winning fun, safe family entertainment,” Mr Wright said.

Safety was always at the forefront of their venture, so prior to their opening Supatramp became founding members of the Australian Trampoline Parks Association, a regulatory body establishing safety standards within the industry.

General manager Mark Fountain believes the real success lies within Supatramp’s people – a team of staff dedicated to providing the Full-On Fun experience promised to each visitor.

“We’re really fortunate to have fantastic staff, many of our casuals are young people in their first job and we’re committed to preparing them for the workforce through mentoring and training. We also have a really passionate senior management team – it’s really like a big family and so this is a huge achievement for all of us.”

Supatramp won the Medium Business award at the 2017 Geelong Business Excellence Awards.