TRIPLE Zero Victoria will recruit 50 additional call-takers and dispatchers as demand for emergency assistance continues to rise across the state.<\/p>\n
The $25 million Victorian government spending comes as Triple Zero Victoria (TZV) fields more than three million calls in the past year \u2014 an increase of 7.3 per cent.<\/p>\n
Emergency Services Minister Vicki Ward made the announcement during a visit to TZV’s Burwood East State Emergency Communications Centre.<\/p>\n
The new roles will help ensure support is available around the clock for people calling 000, with staff working 24 hours a day, seven days a week.<\/p>\n
Three staff members were also recognised during the minister’s visit for 30 years of service. Each received a signed letter and frame from the minister.<\/p>\n
“We’re recruiting more call-takers to ensure that every Victorian gets the support they need \u2014 when they need it,” Ward said.<\/p>\n
“This is a dynamic, skilled and rewarding career and we encourage Victorians to take up the opportunity to work with the amazing team at TZV.”<\/p>\n
TZV operates call-taking and dispatch services from Burwood East, Ballarat and Williams Landing, and managed close to 2.6 million emergency service dispatches last year.<\/p>\n
It also co-ordinates non-emergency fire and ambulance responses, including burn-offs and patient transport.<\/p>\n
“Special people do this work \u2014 they are always calm under pressure and dedicated to helping the community,” TZV chief executive Deb Abbott said.<\/p>\n
“To our dedicated staff who have spent thirty years providing a vital public service \u2014 you are the quiet heroes behind every emergency response.”<\/p>\n","protected":false},"excerpt":{"rendered":"
TRIPLE Zero Victoria will recruit 50 additional call-takers and dispatchers as demand for emergency assistance continues to rise across the state. The $25 million Victorian government spending comes as Triple Zero Victoria (TZV) fields more than three million calls in the past year \u2014 an increase of 7.3 per cent. Emergency Services Minister Vicki Ward […]<\/p>\n