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Have your say on your waterways

January 7, 2023 BY

Thoughts wanted: Goulburn-Murray Water is asking for visitors of their waterways to lodge feedback regarding their recreational use and overall satisfaction. Photo: SUPPLIED

WATER authority Goulburn-Murray Water is inviting visitors to its lakes, reservoirs, dams and other waterways to give their feedback on the resource manager’s recreational capabilities.

People can have their say via an online survey which gauges things like the participant’s use of GMW’s water resources and general satisfaction with their offerings.

A similar survey was conducted last year which brought in more than 350 responses and GMW’s general manager of water storage services Martina Cusack said the organisation is looking to take it even further.

“We received some really valuable feedback from our last survey in terms of service and amenity provision and we want to expand on that,” she said.

“Many of our lakes, dams and reservoirs have fantastic recreation infrastructure like parks, barbecues, boat ramps and all-ability facilities that make an ideal place for visitors.

“To ensure our storages continue to be a great place to visit now and into the future, we encourage our recreation users to have their say.”

Called the recreational user survey, the 10-question poll is open until Thursday, 23 February with a general aim of understanding what is important to GMW’s waterway visitors.

Other questions centre around factors like the participant’s age, residence, which waterways they visit, what facilities are used, what activities they take part in and how often they visit their chosen waterways.

A summary of key themes and findings will be released on GMW’s website following the survey’s closure.

GMW manages more than 20 water storages of which 16 allow for boating access.

Their storages include Lake Eildon, Lake Eppalock, Hepburns Lagoon and Dartmouth Dam.

Other recent GMW surveys included a customer satisfaction survey held every two years, which was projected to include 800 phone calls and 400 online surveys before the end of October.

The recreational user survey can be found at bit.ly/3PII7Ev.