Save paramedics for emergencies, Ambulance Victoria pleads

An extra 100 Code 1 cases each day since April has prompted Ambulance Victoria (AV) to plead for help to save paramedics and ambulances for the sickest patients.

Driven largely by respiratory illness, the increase in demand for life-saving paramedic care has put significant strain on the system this winter.

AV chief executive officer Jordan Emery said Victorians should consider alternative healthcare options for less-urgent medical concerns.

“We all have a role to play in ensuring paramedics are available to respond to the sickest people in our communities,” Mr Emery said.

“We’ve seen a significant increase in Code 1 cases, on average 100 more each day compared to just a few months ago.

“This increase in life-threatening cases means we need to respond lights and sirens to administer life-saving medical care – and we can’t do that if ambulances are being called to less-urgent or avoidable situations.”

AV acting director of regional and clinical operations Jessica McGowan urged Victorians to ensure they were protected against season illness.

“Vaccination remains one of the best ways to protect against seasonal illness and if you’re feeling unwell or you have flu-like symptoms, stay home to help stop the spread and protect those most at risk,” she said.

“Paramedics do not replace GP care. It is vital that if you are feeling unwell that you seek medical advice as soon as possible, before your illness escalates.

“That advice could be from a local GP or pharmacist, or the online Victorian Virtual Emergency Department is also a great option and it’s free.”

She said calling an ambulance when you do not need one could delay help for someone whose life depended on it.

“The message is simple: save paramedics for emergencies.”

There are many ways to get health advice and care outside of Triple Zero (000), including:

Victorian Virtual Emergency Department: 24/7 free online access to emergency doctors and nurses – head to vved.org.au

Urgent Care Clinics: GP-led care for urgent but non-emergency issues – head to betterhealth.vic.gov.au/urgent-care-clinics

NURSE-ON-CALL: Free advice from a registered nurse 24/7 – phone 1300 606 024, and A local GP or pharmacist.

If you or someone you are with is experiencing a life-threatening emergency, phone Triple Zero (000) immediately.