Decline in letters behind Australia Post’s letterbox removals

June 23, 2025 BY

Some of Australia Post's Street Posting Boxes are being removed as letter numbers drop around the country. Photo: AUSTRALIA POST/FACEBOOK

THE number of letters being posted around the country is on the decline, with Australia Post making the decision to remove some of its Street Posting Boxes (SPB).

Community members around Geelong have noticed the boxes disappearing, including two in Manifold Heights recently.

An Australia Post spokesperson said letter volumes have dropped to levels not seen since the 1950s.

“Australia Post is streamlining its network to remove SPBs with very low usage or those subject to repeated vandalism attacks.

“By finding more efficient ways to collect dwindling letter volumes, our posties can be more focused on delivering the increasing numbers of parcels flowing through our network.”

The increase in parcels is a priority for Australia Post and ensuring they are able to meet demand.

“The latest online shopping report revealed 9.8 million Australians regularly shop online,” the spokesperson said.

“Australia Post is committed to delivering for our customers and evolving our network to meet their needs.”

Continuing to check underused boxes is also contributing to significant and unnecessary costs in fuel, work hours and maintenance.

Australia Post is required to check and clear at least 10,000 post boxes every day, with the network increasing over the years to include more than the minimum requirement.

Australia Post will be trialling new formats that provide letter and parcel lodgement and delivery.

People can find their nearest SPB by heading to auspost.com.au/locate or calling 13 76 78.