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Home Instead: What our clients say

May 28, 2020 BY

Seniors and family members place their trust in Home Instead every day to provide high quality in-home care.

We know we are the best choice for in-home care for seniors, but don’t just take our word for it.

Here are testimonials from our satisfied seniors and grateful family members who place their trust in us every day to provide high quality in-home care. To us, it’s personal.
“My husband has been in care with young onset Alzheimer’s for three years. I met with Giovanni at Home Instead Senior Care (Geelong office) to try to provide a carer for my husband as at that time I and family members were taking him out seven days a week which had become exhausting for us all. This was exhausting both emotionally and physically.
“Giovanni found a carer for my husband and I took him out to meet up with both Giovanni and the carer. On that day his new carer who was a delightful man took him off for a walk to the beach. From that day on my husband has had a carer for two hours every Monday and Friday. He goes to the beach, has an ice cream or hot chocolate or milkshake. All his favourites, sometimes it’s a drive listening to music.
Giovanni and I discussed what he liked to do, eat and drink. I and family have been grateful for the excellent care and compassion and the thoughtful way in which this happy outcome has been achieved.
“I fully recommend this company, all the staff I have dealt with have been courteous, kind and professional. My husband now has a better quality of lifestyle” – Ruth B., Geelong
“I couldn’t recommend Home Instead (Geelong) more highly. Giovanni and his team provided the type of care we all dream of for our parents. We had three carers calling in three times a day and all of them took a loving interest in our mother and went out of their way to give the best care they could possibly deliver.
“Whenever a carer was sick, the gap was filled by one of the other carers and so there was a seamless consistency which ensured our mother had everything she needed and was always cared for by people who knew her.
“Thank you from the bottom of our hearts from our family to all staff at Home Instead Geelong” – Miranda B., Geelong
“Great support from Giovanni and his team.
“He matched my husband up with a wonderful carer and he has made our life so much better. Having this company provide 24-hour care will enable my husband to stay at home with one on one care. I can fulfil my promise to keep him home and not go into a nursing home.
“Wonderful company and so glad we have them there to support us” – Denice O., Geelong