Satisfaction survey underway

OVER the coming months, residents in Golden Plains Shire may be contacted to take part in the Victorian Government’s annual Community Satisfaction Survey for local councils.

Each year the Victorian Government undertakes the survey which aims to measure the community’s perception of council’s performance over the last year.

“Participating in the survey is crucial for Golden Plains Shire Council as it aligns with the State Government’s performance measures,” said mayor Cr Brett Cunningham.

“Most councils in Victoria participate in this survey, and if we do not use the common one, we are required to undertake some type of community satisfaction survey.”

Within three-month blocks, beginning this July, 100 residents will be called by independent market research agency, National Field Services.

Details and individual responses are kept confidential.

Cr Cunningham said grassroots responses from residents are essential to understanding community perceptions.

“It helps us gauge community sentiment and identify priority service areas, ensuring that we align our efforts with the needs and expectations of our residents,” he said.

“Community participation is essential as the survey’s sample size of 400 residents over a year (100 residents surveyed four times a year) ensures statistical relevance.

“This allows us to draw accurate conclusions and make informed decisions based on representative feedback.”

To find out more information about the survey, visit bit.ly/4d18K1S.