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</html><thumbnail_url>https://static.timesnewsgroup.com.au/prod/uploads/sites/2/2018/05/surfcoast-shire-logo.jpg</thumbnail_url><thumbnail_width>312</thumbnail_width><thumbnail_height>140</thumbnail_height><description>THE Surf Coast Shire received 14 complaints in the first six months of this year, but Cr Heather Wellington believes the true figure is probably much higher. At their meeting last month, councillors considered a report on its performance on handling complaints under the shire&#x2019;s Complaints Policy, which is prepared for the council twice a [...]Read More...</description></oembed>
