{"id":42600,"date":"2020-09-24T00:25:55","date_gmt":"2020-09-23T14:25:55","guid":{"rendered":"https:\/\/timesnewsgroup.com.au\/surfcoasttimes\/?p=42600"},"modified":"2020-09-23T11:27:16","modified_gmt":"2020-09-23T01:27:16","slug":"shire-digital-transformation-review","status":"publish","type":"post","link":"https:\/\/timesnewsgroup.com.au\/surfcoasttimes\/news\/shire-digital-transformation-review\/","title":{"rendered":"Council gives go-ahead for more digital transformation"},"content":{"rendered":"

THE Surf Coast Shire council will try to make as many of its business processes entirely digital as it can, following a review of its Digital Transformation Strategy.
\nOriginally adopted in 2017, the strategy states the local government sector needs to keep up with the digital age and deliver online services as a matter of course, so the council needs to build its capability in this area to stay relevant to the community and customers.
\nThe strategy also notes digital services could deliver important financial benefits in the future that can contribute to addressing the council\u2019s financial challenges.
\nThe $6.6 million digital transformation program is about halfway completed in terms of both budget and scope, and councillors discussed a review of the strategy at their meeting last week.
\nThe officers\u2019 report to council notes various benefits had been delivered from the program so far, including \u201cthe agility with which Council has been able to respond to the COVID-19 pandemic.
\n\u201cThe mobility and stability of the improved technology and systems enabled Council to quickly adjust many of its services from face-to-face to a series of remote and online services.
\n\u201cThis has ensured that the community has continued to receive important services over the last six months.\u201d
\nAccording to the review, there are several areas for development in the strategy, including further integration of IT systems, creating a modernised digital interface for customers, and investigate opportunities to collaborate and partner with other councils (such as data collection).
\nSurf Coast Shire<\/a> councillors unanimously resolved to endorse the strategy, now known as the Digital Transformation Strategy 2017-2022, and agreed that the remainder of the program budget (about $3.6 million) should be used to deliver the planned scope, including transforming as many business processes to be digital end-to-end as can be achieved.
\n\u201cDigital transformation is a part of everyday life, and it is increasingly about how we\u2019ll connect, how the community will want to connect with us, and how we build and enhance our capabilities,\u201d Cr Tony Revell, who moved the motion, said.
\n\u201cIn many respects, what we\u2019re doing here with this review is checking in \u2013 we\u2019re looking at what\u2019s working, what needs review, what\u2019s next and what\u2019s missing.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"

THE Surf Coast Shire council will try to make as many of its business processes entirely digital as it can, following a review of its Digital Transformation Strategy. Originally adopted in 2017, the strategy states the local government sector needs to keep up with the digital age and deliver online services as a matter of […]<\/p>\n

Read More…<\/a><\/p>\n","protected":false},"author":142,"featured_media":42601,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[7],"tags":[],"post_folder":[],"class_list":["post-42600","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"acf":[],"yoast_head":"\nCouncil gives go-ahead for more digital transformation - Surf Coast Times<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/timesnewsgroup.com.au\/surfcoasttimes\/news\/shire-digital-transformation-review\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Council gives go-ahead for more digital transformation - Surf Coast Times\" \/>\n<meta property=\"og:description\" content=\"THE Surf Coast Shire council will try to make as many of its business processes entirely digital as it can, following a review of its Digital Transformation Strategy. 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