{"id":50213,"date":"2021-03-25T00:03:15","date_gmt":"2021-03-24T13:03:15","guid":{"rendered":"https:\/\/timesnewsgroup.com.au\/surfcoasttimes\/?p=50213"},"modified":"2021-03-24T10:20:20","modified_gmt":"2021-03-23T23:20:20","slug":"surf-coaster-shuttle-evaluation","status":"publish","type":"post","link":"https:\/\/timesnewsgroup.com.au\/surfcoasttimes\/news\/surf-coaster-shuttle-evaluation\/","title":{"rendered":"Surf Coaster shuttle cost $60 per passenger"},"content":{"rendered":"

A SURF Coast Shire evaluation of the Surf Coaster shuttle has found the bus service had an overall cost of just over $60 per rider but could still be considered a success, meeting all nine of its objectives.<\/p>\n

The council resolved on December 8 to establish the Surf Coaster service by Boxing Day, and the free shuttle ran on a 13-stop loop around Torquay and Jan Juc for the next 32 consecutive days.<\/p>\n

Councillors received an evaluation report about the Surf Coaster at their meeting on Tuesday this week.<\/p>\n

The report notes 772 riders (average of 23 per day) used the service between 10am-6pm, with the initiative costing $46,877 (85 per cent of the total budget) and equating to an overall cost per rider of $60.72.<\/p>\n

It notes nine objectives were set for the service and “all nine were met with the exception of the overall number of riders achieved and the average loop time (35 minutes)”.<\/p>\n

“Influencing factors include the impacts of COVID-19, reduced desire to use public transport (route 51\/50 were down 20 per cent patronage) and the unseasonably cooler weather (only three hot days).”<\/p>\n

There was some public criticism at the time about McHarry\u2019s Buslines<\/a> being appointed to run the Surf Coaster buses instead of a Torquay operator such as Wave Rider and the report acknowledges this, “despite overall positive response to the initiative, social media comments were overwhelmingly negative”.<\/p>\n

“As the shuttle bus operator was required to be engaged as a matter of urgency it was determined that McHarry\u2019s Buslines provided the only viable opportunity for officers to activate this service safely, properly and effectively,” the report states.<\/p>\n

“Officers\u2019 dilemma was a choice between establishing the service in time for December 26 with the contracted public transport service provider for the Torquay Jan Juc area (McHarry\u2019s) or potentially not at all.”<\/p>\n

Wave Rider disagreed with the shire’s stance in December and still disagrees now.<\/p>\n

“A simple email or phone call would have taken no time to give us an opportunity for the task required,” Wave Rider’s Shaun Phillips said earlier this week.<\/p>\n

“We would have done a better job. The 13 stops only serviced a third of Torquay – no key areas such as North Torquay, the Wyndham or The Sands areas.<\/p>\n

‘Wave Rider also has drivers that live in the Torquay area.”<\/p>\n

He said most people needed a shuttle bus service at night when they went out to dinner or the pub.<\/p>\n

“Having the Surf Coaster finish at 6pm was another failure to the businesses that needed clientele to frequent the local restaurants and venues.”<\/p>\n","protected":false},"excerpt":{"rendered":"

A SURF Coast Shire evaluation of the Surf Coaster shuttle has found the bus service had an overall cost of just over $60 per rider but could still be considered a success, meeting all nine of its objectives. The council resolved on December 8 to establish the Surf Coaster service by Boxing Day, and the […]<\/p>\n

Read More…<\/a><\/p>\n","protected":false},"author":142,"featured_media":50214,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[7],"tags":[],"post_folder":[],"class_list":["post-50213","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"acf":[],"yoast_head":"\nSurf Coaster shuttle cost $60 per passenger - Surf Coast Times<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/timesnewsgroup.com.au\/surfcoasttimes\/news\/surf-coaster-shuttle-evaluation\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Surf Coaster shuttle cost $60 per passenger - Surf Coast Times\" \/>\n<meta property=\"og:description\" content=\"A SURF Coast Shire evaluation of the Surf Coaster shuttle has found the bus service had an overall cost of just over $60 per rider but could still be considered a success, meeting all nine of its objectives. 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