Revolutionising the way we travel

March 8, 2024 BY

Olivia Castles is the founder of TravPal, a startup that could change the landscape of how we navigate and experience international travel.

In a world where global travel is back in fashion and an important aspect of maintaining connection, one startup is making waves by addressing a critical gap in the travel industry.

TravPal has emerged to make it easy for travellers on the same flight to connect and support each other, changing the landscape of how we navigate and experience international travel.

The genesis of TravPal can be traced back to its founder, Olivia Castles, who, having mastered the art of navigating airports and enduring long-haul flights to her native Ireland seamlessly, found herself facing unforeseen challenges when she became a mother.

Olivia soon identified there was a lack of reliable assistance during international travel for parents travelling with young children, and for inexperienced or anxious travellers.
This personal revelation was the catalyst for the creation of a platform that facilitates connections among travellers seeking assistance and those willing to lend a helping hand.
“Many people find flying challenging.

The assistance provided by airlines is typically restricted to individuals with medical conditions and/or disabilities. For families with young children or inexperienced and anxious travellers, airlines provide very limited support. Having the support of a trusted TravPal can help ease these challenges, taking the stress out of travel.”

And while there are many individuals that find flying challenging, there are also many proficient travellers that would benefit from the opportunity to earn money assisting a fellow traveller on their flight.

“Air travel has become increasingly expensive. TravPal enables seasoned travellers to make connections with, and provide support to fellow travellers seeking assistance. The money they earn offsets the cost of their flights. It’s a win-win situation”.

With assistance and mentorship from Runway’s Incubator program for Startups, Olivia launched TravPal. The platform is user-friendly and secure, and the sign-up process is straightforward; users provide their travel arrangements and the type of assistance offered or sought, and TravPal facilitates the connection between both travellers.

Assistance may include support during check-in or security screening, carrying baggage, navigating an airport, catching flight connections, or companionship during a long-haul flight. “Everyone’s situation and needs are unique and TravPal serves to accommodate that,” Olivia said.

As TravPal continues to gain momentum, Olivia’s vision is for TravPal to have international reach. “These challenges are not unique to Australia, giving TravPal great global potential,” she said.

In a world where technology has the power to connect us, TravPal stands out as a shining example of how innovation can address fundamental needs and enhance our shared experiences.

As we look to the future of travel, it’s clear that platforms like TravPal will play a pivotal role in fostering a sense of community among travellers, closing the void in the market.

So, if you’ve been wanting to travel solo with children, or you have family overseas that you’re longing to see but lack the experience or confidence to make the trip, TravPal is only a click away and might just be the solution you’ve been waiting for.