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Arizona Living delivers

June 17, 2021 BY

Libby McLean is passionate about plants and outstanding customer service. Photo: MICHAEL CHAMBERS

West Coast Business Park Feature

Indoor plant enthusiasts will be in heaven when they venture into Arizona Living – whether that be in person or by shopping online.

The brainchild of Libby McLean, Arizona Living had its Surf Coast beginnings with a nursery in Jan Juc and has since moved into a beautiful warehouse space in Haystacks Drive, Torquay.

Libby was perfectly positioned to take advantage of a surge in popularity of indoor plants and is highly respected for the quality product she sources to suit the Victorian coastal environment.

Arizona Living specialises in indoor plants, cacti and ferns, with popular choices including lush fiddle leaf figs, monsteras, aloe fans, purple prickly pears and an array of eye-catching hanging plants.

While plants and pots are a focus, Arizona Living also stocks a range of seeds, candles, incense, tote bags, earrings, plant stands and macramé hangers – just to name a handful.

Libby’s passion for plants is only matched by her love of helping customers to green their homes and educating them on how to care for their plant purchases, insisting anyone can keep a plant alive.

“My big thing is that I was an unconfident plant person and I love having people come in and buy their first plant,” she explains. “They say ‘oh, I’m going to kill this’ and I say ‘no you won’t, you’ll be fine’.

“Then they come back in a month and they buy something else because they’ve kept it alive and they’re sending me photos every six months of how big it is.

“I love that this is the sort of community we’ve built.”

With an Instagram following of almost 17,000, Libby has a thriving community who she regularly shares advice and tips with, as well as updates on what is new in store and online.

Libby and the team also provide outstanding customer service and offer free local delivery up to 15 kilometres from the shop which is handy for big plants that can be tricky to transport.

Every plant sold at Arizona Living comes with a no-fuss care sheet and someone is available via text, social media messaging and email for free follow-up questions.

“We want every customer to leave with the confidence to easily care for their new plant friends and the knowledge needed to grow their collection,” Libby says.

“We’ll also happily pot your new plants and pots together, perfect for when you’re buying a gift or just don’t want to make a mess yourself.”

You can shop Arizona Living online anytime at arizonaliving.com.au or follow on Instagram @arizona.living. The warehouse at Unit 1/1-7 Haystacks Drive, Torquay, opens daily from 10am-4pm.

 

 

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