Customer service at the heart of everything

August 19, 2021 BY

Ian and Maryanne Brewer of Bellarine Furniture & Bedding believe locals supporting local businesses is going to be a key in getting the economy back on track and recovering from the COVID-19 pandemic.

At Bellarine Furniture and Bedding, supporting the locals that support them is a key driver of our business.

“Since the day we opened 16-and-a half years ago, we have been devoted to offering our customers the best customer service available,” Maryanne said.

Ian Brewer, main delivery driver, furniture assembler, and owner of the business, said customers would always get a friendly welcome in store, as well on-time delivery with a precise time allocation.

“We will assemble any furniture in your house, unless you would prefer to do it yourself, and will take away your old items,” Ian said.

Bellarine Furniture & Bedding pride themselves on knowledge of the furniture industry, in both manufacturing and retail, which spans well over 50 years.

“Upholstery and lounges have been my craft since leaving school, and everything else I have picked up along the way,” Ian said.

Building solid business relations and friendship with manufacturers of timber furniture and mattresses ensures that quality furniture supporting the local economy is what they pride themselves on.

Ian and Maryanne opened the business in Ocean Grove in 2005 and have been there just about every day since. Knowledge and experience may be a strength of Ian and Maryanne’s, but a keen eye for new trends and styles is where the young blood of new team member Elie comes into play.

“Elie brings a colourful, young flair to our team and has really taken quickly to the industry,” Maryanne said.

Visit the team in store at 9 Marine Parade, Ocean Grove or view their products online by visiting bellarinefurniture.com.au