Building dreams, one happy customer at a time

METRICON continues to receive accolades from industry peak bodies and satisfied customers.

After taking last year’s gong as the Housing Industry Association’s number one home builder for the ninth consecutive year, which now sees the company’s total number of builds over the last ten years close to 50,000 homes, Metricon has now been acknowledged for its commitment to customer satisfaction by Product Review.

The 2025 Product Review Award for Home Builders Best of 2025 category celebrates Metricon’s unmatched dedication to delivering homes that meet and exceed customer expectations.

With thousands of Australians relying on Product Review, the country’s largest consumer review platform, this honour highlights Metricon’s ability to listen, innovate, and deliver exceptional experiences.

From first-time buyers to growing families, this recognition confirms that Metricon has consistently turned customer dreams into reality.

The Product Review Awards are based on real customer feedback, with winners selected through a rigorous evaluation of ratings, review volume, and sentiment over the past year.

Metricon’s standout performance is reflected in a myriad of positive customer reviews that reinforce the builder’s commitment to understanding and responding to the unique needs of Australian families.

Chief Customer Experience Officer at Metricon, Hayley Davis, credits the win to the company’s customer-first philosophy.

“We understand that building a home is a deeply personal journey, our focus is on creating a seamless and stress-free experience that puts customers’ needs and dreams at the centre of everything we do,” Ms Davis said.

“This award reaffirms our mission to deliver homes where Australians love to live where our success lies in our ability to truly anticipate and meet the needs of our customers.

 

“From innovative designs to superior craftsmanship and tailored service that supports our customers every step of the way, we strive to deliver an exceptional home-building experience that exceeds expectations.”

Ms Davis said that this recognition is a testament to the trust our customers place in us.

“It inspires us to continue raising the bar in home building, making sure every family feels supported, valued, and thrilled with the final result.”

As a leader in the home-building industry, Metricon assures customers that it remains committed to delivering homes that balance affordability, style, and functionality without compromising on quality.

Explore Metricon’s award-winning designs and customer-focused approach at www.metricon.com.au or call 1300 638 742.