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Why the quality question is important

April 17, 2019 BY

All Welsh Homes new builds, including the Charlotte, come with an independent inspection process and a 25-Year Structural Guarantee. Photo: SUPPLIED

IF you’ve decided to build a new home, or still in the midst of the decision process, you’ve probably already been told ‘a new home is one of the biggest life milestones you will encounter’.

And it’s true, it is a big step. Some people only do it once, others do it a few times as their family grows and shrinks, and others do it for a hobby.

Whichever category you fall into, one of the constants for all new home buyers is the importance of quality and the role it plays in the decision-making process.

There are quality promises and there are quality assurance and guarantees, and there’s a big difference. All builders will make statements about their quality promise, their internal standards and how many years they have been in business, to provide new home buyers with confidence. What to look out for is how are they measuring their quality, and ensuring it meets and exceeds standards and regulations.

A builder that includes a quality assurance process incorporating a building expert inspecting the homes before they are handed over to clients, is truly committed to quality. But what’s involved and how does that benefit the new home buyer?

Independent Inspection
Before the new home is ready for handover, a quality inspector visits the work site and thoroughly checks over all aspects of the build to ensure it meets relevant building quality standards.

Re-inspection
In the event that the independent consultant finds any items that require attention, they will need to schedule a re-inspection of the home site to verify that the item has been rectified to satisfactorily to meet quality standards.

Certificate of quality
Once the independent inspector has confirmed the home meets all levels of quality standards, they will issue an inspection certificate, which can be accessed by the new home buyer for ultimate confidence in their new home quality.

Welsh Homes is committed to high standards of quality assurance. Standing by the quality of every home with an independent quality model, involving a thorough inspection and re-inspection process. Every customer home includes a 25-Year Structural Guarantee, for new home buyers’ peace of mind.

For more information on the Welsh Homes building process and offering, contact Katrina Turner at the Lucas display village located in Shortridge Drive Lucas, or call 1300 640 180.