Business Excellence: Experience prevails at Torquay Joinery – Torquay Joinery

The old saying you can’t beat experience certainly applies to the team at Torquay Joinery, led by owner John Parrello who has been in the industry for more than 35 years.

Established in 2001, Torquay Joinery has serviced the Surf Coast and surrounding areas helping clients achieve their dream kitchen, bathroom, living area and alfresco spaces.

“You can’t beat experience in this age of TV shows like The Block and flat packs from Bunnings and Ikea. They (clients) try and put something together and then we get called upon when it gets too hard,” John said. “We do see a lot of that, if you’re getting a flat pack kitchen and you’re trying to put it all together yourself, you might get it cheaper but if you come to us to get a quote we could match it, you never know.”

John said they offer free quotes, call outs and design programming that helps clients visualise the space thanks to 3D imaging.

“People come in and talk about their vision. I manage all aspects of the work from start to finish, which includes liaising with clients, other trades, and delegating to other experienced, talented team members. The 3D designs showcase our latest designs in kitchens and joinery. Whether it’s classic, contemporary or stylish, our team can turn a client’s vision into a reality using this imaging.”

With a wealth of knowledge, John prides himself on setting the highest standard of workmanship for his apprentices and experienced tradies alike.

“I’m making sure I get the boys up to a standard that I’ve actually created. We service the local community and have a reputation for great service,” he said.

“All the boys are very polite to customers, we set a high standard with our dress code, we like to look the part in uniform. It’s very important to me that they’re all like that; we have good looking motor vehicles out there and we’re being seen.”

Torquay Joinery is a member of HIA, NKBA and carries all appropriate warranties and insurances for your peace of mind. For high quality service from a reputable company that doesn’t cut corners, you can call John on 5261 5533 for more information or make an appointment to see him at his showroom for a free, no-obligation quote.